meet the office team

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My name is Ana Cantu, I have lived in Laredo most of my life. I am the mother of two healthy, athletic boys and a wonderful daughter. My boys keep me busy while my daughter keeps me sane; she is always in my corner and helps me anyway she can.  As a single mom, I have always strived to give my children a good life, a good education, and the opportunity to succeed. I have taught them to work hard and never pass up the opportunity to improve themselves. I follow the same advice I give my children; I work hard but I also take time to enjoy my children.    

For the last twenty-one years I have been working in the provider service field.  

Here at Morning Glory Provider Services, we have a very friendly and competent staff and we are ready to serve you! 

My name is Alex Garcia, I have been working with Morning Glory Provider Services for almost 6 years. I studied and obtained a bachelor’s degree in Business Administration for Management from Texas A&M International University and I currently have over 5 years of experience in a management position.

My Quality Assurance Director position is critical in the day-to-day operation while the Emergency Preparedness Director is essential for the safety of the staff and clients.   

The success of the agency depends on the implementation and monitoring of the Quality Assurance Plan and the outcome is rated during our bi-annual audits. My other position as Emergency Preparedness Director becomes fully activated when a weather or manmade emergency is a threat to our clients, attendants, and office staff. Daily surveillance of the weather, monitoring our Personal Protective Equipment (PPE) and other essential equipment is necessary to be prepared for a disaster.  

 My name is Aylin Rios, I was born and raised in Laredo, Texas. My favorite color is pink and on my free time, I love to bake! I started my path in the provider services field with Morning Glory Provider Services. As an EVV Clerk I ensure attendants are collecting the correct codes from the tokens devices that confirm the hours the attendants worked. Every day I strive to gain a better understanding of my job to keep advancing in this career path. I enjoy being at work and the people surrounding me. I am grateful to have such generous coworkers that do not hesitate to enlighten me with new information. I find delight in talking with the clients and attendants helping them in whatever way I can and getting to know everyone more every day! The assistance and care our clients receive is extremely important to us here at Morning Glory Provider Services!  

  My name is Veronica Gonzalez. I am married to a kind and caring man and have 3 wonderful children who are all grown up and have given me 5 beautiful grandchildren. There is no greater treasure than your grandchild’s hug. My life revolves around my family. I believe in taking care of my health. I eat well and exercise to be at my best. I get my inner strength and courage from God and have a strong belief that He always provides for those in need in one form or another.

I live in Alto Bonito which is a small town close to Rio Grande City. I have lived here for more than 20 years. Prior to moving to the Rio Grande Valley area, I lived in Zapata, a small town also along the border. I am very familiar with life along the border and the needs of the people in this area. I have dedicated most of my adult life to working with the elderly and disabled and helping them in any way that I can. I have worked with several agencies in different capacities, but I enjoy being a PAS Supervisor most because it allows me to help those people who need it.  

I have 20 years of experience and continue to learn new things every day. I use all this knowledge to ensure the clients in my care receive all the services and benefits they are entitled to. Life can be very difficult for elderly and disabled individuals; so, I feel it is my job to help them to ensure they have the best quality of life possible. 

I am now with the Morning Glory team, ready to help you. I will do my best to bring positive changes to your life. 

Hi, I’m Jacqueline Guevara, everyone calls me Jackie!  As a mother of three very active boys, I have learned to have a lot of patience and understanding when dealing with different situations. This helps me in all areas of my life.  

 I communicate daily with my clients and their family. During our conversations I always think of how I would want my parents and my family to be treated. I would want them to be treated with patience, understanding, kindness and respect. This important concept is what I base myself on when dealing with my clients, their family, and our attendants.    

When selecting an attendant for my client; I look for an attendant that has the experience or the capability of learning the tasks that my client needs. Then I supervise the attendant’s progress at every visit. I also monitor my client’s health status for changes and new needs during these visits.  It is an ongoing process which I really enjoy. 

My name is Ricardo Martinez, I am from Laredo. I have thirty years experience in the medical field and fifteen of them are with provider services. I started off as a PAS Supervisor and eventually moved on to be an agency Administrator. As the Administrator I learned all the aspects of the provider services and made all the decisions needed to ensure my client’s needs were met.  

Here at Morning Glory Provider Services, I have a client case load that I supervise. I use all that I learned as Administrator to ensure that my clients are well cared for. I enjoy working with my team to ensure my clients get the benefits and services they are entitled to. It is a very gratifying job. 

Provider services is quite different from most other jobs. Each client has different needs, and each situation is different. So, you have to have good communication with your client and their family to understand what their needs are. That is why we work in teams and communicate with our clients on a daily basis. I work with my team to ensure that we choose the best attendant, and keep our clients informed so that they make the best decisions. My goal is to provide the best quality care for my clients.  

My name is Enid M. Flores, I am blessed with three children. I have two very active boys, ages seven and four and a sixteen-year-old daughter that keeps me on my toes. I have lived in Zapata all my life and have been happily married to my husband for 23 years. I enjoy spending my free time with my family, gardening and painting rocks or just watching a good movie with my family.  

I have worked in the medical field since I was 20 years old. I started as a Certified Nurses Aid, then became an office Clerk and then I was promoted to Personal Assistance Services (PAS) Supervisor.  In 2012 I was hired by Morning Glory Provider Services as a PAS Supervisor and Biller.  I enjoy talking to and teaching the attendants. I want them to learn and preform their jobs the best they can. I want my client to know that I care about them and I am here to help them.   

Here at Morning Glory the owners are very family oriented which makes my life so much easier. They make you feel like family. I am very happy and feel secure and peaceful coming to work every day. I really enjoy the friendship I have with my co-workers and look forward to coming to work.  

My name is Yesenia Nunez. I am blessed to be married to my best friend and to be the mother of four wonderful and healthy children. I have two girls and two boys, who are all school age, so keep me very busy! I am also a fur mom to a spoiled Maltipoo.

I have lived in Laredo all my life and enjoy Laredo life to the fullest. I love to drink coffee and listen to worship and country music while I drive. I enjoy the outdoors and spending time with my family and friends.

I have been in this field for four years. I joined Morning Glory Provider Services in July of this year. I am so happy to be part of this amazing agency. I’ve learned the real meaning of teamwork here. I can honestly say that I feel at home.

I really enjoy my job because I am passionate about helping others and this job gives me a chance to do that. I am the EVV Clerk at Morning Glory, so I communicate daily with our attendants and Clients. I really enjoy the conversations I have with them and the friendships I am building with them.

Customer service is very important to me because our clients and attendants deserve to be treated in a friendly and respectful manner. It is what I would want and expect for my own family.  I am looking forward to growing with Morning Glory and continuing to represent this caring and dedicated agency. I look forward to taking care of you and your loved ones.

My name is Jovanna Gonzalez, I live in Zapata with my wonderfully supportive husband and 3 beautiful boys. Zapata is a small town, and you tend to know almost everyone if you live here long enough.  

I first became aware of Morning Glory Provider Services and the type of services they offered when I walked into their office looking for a job. I was hired as an attendant and given a thorough orientation. I had never been an attendant, but I found it extremely rewarding to provide the best possible care to the clients in the comfort of their home.  I really enjoyed this job and worked as an attendant for almost a year before I was offered an office position. My supervisor told me she admired my dedication and friendly nature and thought I would be good as a receptionist and clerk. I gladly took the job. I worked for two years answering phones, filing, completing human resources applications, and electronic visit verifications maintenance. You name it, I wanted to learn it. After the two years I was promoted to Personal Assistance Service Supervisor and I loved it. I was now able to go visit the clients I had only spoken to on the phone. 

I am very thankful to have been given the opportunity to work with Morning Glory. I enjoy communicating with my clients and attendants daily. I love my job and am blessed to come to work every day and socialize with my co-workers. I feel that they are my second family. 

My name is Brenda Garza, I was born and raised in Laredo, TX. I married my high school sweetheart and together we have 2 beautiful children. I was raised by a single mother who taught me the importance of never giving up & working for what you want. She’s been my rock and my calm. I am a person who enjoys family time and watching a good movie in my free time. Growing up in a big family has taught me to always respect and be compassionate with others. I believe in the golden rule of treating people the way you want to be treated. I try to live my life that way and conduct my work decisions with that in mind.

I have 5 years of experience in this branch of the medical field; I love working in this field because you get to create relationships with all types of people. I enjoy making a difference in people’s lives and seeing them benefit from the improvements. 

As a supervisor here at Morning Glory, it’s essential to have good communication with our clients and attendants in order to provide exceptional care. We work as a team to oversee our client’s care and our attendant’s work performance. We provide our attendants with an extensive orientation to ensure they are well qualified and fully informed on the best and appropriate care for the client they are going to care for. We conduct supervisory visits as needed to ensure our clients are satisfied with their care and are being well taken care of. 

As a PAS Supervisor, the clients depend on you to ensure their needs are met. I take this responsibility very seriously and strive every day to do my best. The Morning Glory team and I are here; ready to help you improve the quality of your life or the life of your loved one.